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shipping that minds its business

the short version

plain brown box. no logos, no product imagery, no category labels — nothing on the outside that hints at what's inside. the sender line reads "livia · online." your card statement reads LIVIA*ONLINE. if your roommate, your mailroom, or your nosey neighbour picks it up first, they'll never know.

outside

plain brown box

no branding, no graphics, no decorative tape. just a courier label and a box. could be socks, could be a book — that's the point.

return address

neutral sender

"livia · online" — not the product name, not "adult", not anything that gives the game away. our warehouse address on the label is a fulfilment partner, not a storefront.

card statement

LIVIA*ONLINE

that's what shows up on your bank statement. no category, no product, nothing for the family financial review to flag.

inside

tissue + invoice

the contents are wrapped in plain tissue. invoice itemises what's inside (you'll want it if you ever need to return something) but it lives inside the box, not on it.

need extra-discreet?

if you're shipping to a shared mailroom, a parent's house, a workplace — anywhere a sealed personal parcel matters — just email sales@nnlgroup.co after you order. we can add a hold-for-pickup flag, a signature requirement, or a delivery-window note for the courier.

marketing emails?

if you joined the newsletter, the subject lines stay safe-for-work too. nothing in your inbox previews like a toy ad. you can unsubscribe one click, every email.

still stuck?

we answer real emails, fast.