Accessibility

our commitment

livia is built to be usable by every body — including bodies that navigate the web by keyboard, screen reader, magnifier, voice, or anything else. We target the WCAG 2.1 Level AA guidelines as our working standard and treat any gap between that goal and the live site as a bug, not a footnote.

what that looks like in practice

• Contrast — text and meaningful UI meet the 4.5:1 (small text) and 3:1 (large text and graphics) thresholds against our backgrounds.
• Keyboard navigation — every interactive element is reachable and operable with a keyboard alone, with a visible focus indicator on every step.
• Screen reader friendly — semantic HTML, ARIA labels where structure can't carry the meaning on its own, and skip-to-content links on every page.
• Alt text on product images — descriptive alternative text on the imagery that matters; decorative imagery is marked decorative so it doesn't clutter the listening experience.
• Age verification accessible — our age-confirm flow is keyboard-operable and screen-reader-announced; no modal that can only be dismissed with a mouse.
• Reduced motion — we respect prefers-reduced-motion and dial the animations down to near-zero when your system asks.
• Plain language — we keep product descriptions and care instructions in plain English, with structured headings so a screen reader can skim them.

where we're still working

Accessibility is never "done" — we ship continuously, and that means new things to test and new things to fix. We audit critical flows (browse, product page, cart, checkout) on a rolling basis. If you find a barrier we've missed, we want to hear about it.

need an accommodation?

If something on the site is getting in your way, or you need product information in an alternative format, email sales@nnlgroup.co. Tell us what you're trying to do and what's not working — we'll respond within one business day and, where we can, sort it on the spot.

your feedback

This page is a living statement. If you have suggestions on how we can be more accessible — generally or specifically — please share them. The whole point of "for every body" is to mean it.